Melissa is a founding member of iQonic Aesthetics, having helped establish the clinic alongside Mr Adrian Richards. With over 30 years of specialist experience in customer service, she has worked exclusively with Mr Richards since 2014 and brings an unrivalled understanding of the patient journey from first enquiry through to aftercare.
As the first point of contact for many patients, Melissa is dedicated to ensuring every individual feels listened to, informed and supported when considering their options. Her focus is always on delivering an exceptional experience and ensuring patients make the right decision for themselves.
Working alongside London's leading surgeons in a world class surgical facility is, for Melissa, not just a career, it is her passion!
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